TrustMark, the Government backed, not for profit quality mark for tradesmen, offers consumers easy access to thousands of reputable and reliable local tradesmen. Since its launch in 2005, it now covers more than 17,500 trades across 27 different sectors and its free online database of tradesman continues to be unrivalled.
It continues to be the only organisation to require on-site inspections to check workmanship and all firms in TrustMark are monitored for quality of work, trading practices, customer satisfaction and are required to operate a user-friendly complaints procedure. Over the course of five years, leading home improvement companies and organisations including Homebase, the National Federation of Roofing Contractors and Dulux Select Decorators have all joined TrustMark and act as ‘Scheme Operators’ who manage the recruitment, inspection and monitoring of individual tradesmen who want to join TrustMark.
Roman Russocki, Chief Executive told The Landscaper, “We are proud to have built the largest database of accredited tradesmen in the UK and every month, on average over 300,000 tradesmen’s contact details are viewed through it, regularly resulting in business to TrustMark tradesmen.”
TrustMark has firmly made its mark with consumers over the past five years, “Maintaining awareness of TrustMark is essential as the industry is still affected by a small group of rogue traders which costs UK homeowners £1.5 billion a year – that’s a staggering £17,123 every hour. We will constantly strive to communicate the benefits of TrustMark in new and exciting ways”.