Acer Garden Landscapes are one of the first companies to achieve certification to the new Highways Agency Scheme 18 (NHSS18).
From May 2009 certification to this scheme will be mandatory for those organisations providing services that fall under the scope of NHSS18 in order to work on certain Highway Agency property.
Carl Adams, managing director of Acer says “We are passionate about what we do and have always strived to deliver on our promises, and for the past 6 years Acer have been providing Landscape maintenance services within Highways Agency Area 11 – however when we realised that at least one large business opportunity was going to pass us by because we did not have certification to ISO 9001 incorporating the new Highways Agency Sector Scheme 18 then we knew we must act”.
In May 2008 Acer Garden Landscapes employed the services of Global QA Consultants a dti approved consultancy and BALI member that specialises in assisting organisations to implement management systems and gain certification to International Standards and industry specific “approved contractor” schemes.
This new scheme forms an extension (bolt on) to a UKAS certified ISO 9001 system and covers everything from contract specification, purchasing, environmental issues, plant and operator capability (with great emphasis on training), safe systems of work, legislation, management commitment, customer feedback and striving for continuous improvement.
After several months of dedication and hard work the team at Acer now have a real sense of achievement particularly in light of the fact, following their successful audit, the Lead Auditor from the awarding body LRQA said that the company is to be commended on the fact that, in numerous respects, its system and company practices have exceed the assessor’s expectations and have ‘gone the extra mile’.
Carl Adams is in no doubt that the newly implemented system will bring significant benefits to the business and the certification is an extremely important addition to Acer’s ever-growing portfolio of grounds maintenance contracts and pivotal in the continuing expansion of the business.
Acer Garden Landscapes Tel: 01785 284920
Global Consultants Tel 0800 0838537